1. Job Title: Inside Sales Coordinator – IT security Appliance Company
2. Job Type: Full Time, 3 Months Contract to Hire
3. Location: San Jose, CA
4. Salary: $35-$45K +Bonus Opportunity
5. Benefits: Medical + Dental, Paid Vacation and Sick Leave
6. Work Hours: Regular Business (8:30AM-5:30PM, M-F)
7. Company Overview:
We are a leading OEM Manufacturer of Microsoft Forefront Network Edge Security based appliances. We cater to enterprise customers worldwide through a dedicated channel, working closely both with the Microsoft sales teams and partners to increase the number of deployments globally. Through value added integrations and expert services, we are able to add a lot of value to the products and deliver well rounded, advanced IT security solutions.
8. Job Description:
The Inside Sales Coordinator forms the backbone of enabling the companys sales teams to function rapidly and effectively by providing excellent administrative and support assistance to help them in their efforts. The Inside Sales Coordinator will work directly under the Director of Sales, leveraging their skills and abilities in organization, communication, customer service, to manage a variety of projects crucial to the operations of the companys sales department. Through excellent service, coordination, and communication, the inside sales coordinator will help give the company a more of a competitive edge as the sales force becomes more efficient in its execution.
9. Job Responsibilities:
Sales Support
o Oversee the management of Evaluation Inventory and track assets in the field
o Manage SKU/Price List Maintenance for various products in CRM and ERP
o Handle distribution of Sales and Marketing Collateral to field sales and channel
o Work with sales team to update sales FAQ to narrow objection cycle
o Additional sales administrative related tasks as needed
Customer Service
o Assist in timely order management and customer updates
o Update customers and their reps prior to support renewals becoming due
o Work with reps and customers to set up new accounts
o Work with Accounting to chase past due payments
o Work with support and sales to conducting customer satisfaction surveys
o Additional Customer Service/Support related tasks as needed
Marketing Support
o Work with sales and marketing to coordinate logistics and details of marketing events
o Review marketing collateral for spelling and/or grammatical mistakes
10. Qualification Requirements:
Skills and Qualifications:
o Excellent Written and Verbal English Language Skills
o Excellent typing ability
o Proficient in Microsoft Office products
Personal Attributes:
o Details Oriented
o Highly Organized
o Must be team player
o Energetic and Positive Attitude
Work History:
o Customer service, sales, or administrative experience a bonus
Educational Background:
o Bachelors Degree from 4 year accredited University
11. How to Apply:
This is a challenging role that will handle a lot of the administrative and customer services responsibilities for the entire companys sales team. If you are well organized, dependable, able to multi-task, and handle deadline driven work please click on the following web link:
http://tbe.taleo.net/NA3/ats/careers/requisition.jsp?org=IRONSYSTEMS&cws=1&rid=18
Please note, employer does not accept email or phone call inquiries.